FAQ's

FAQ

RETURNS & EXCHANGES

Retail Items: These have a full 60-day refund guarantee. If you don't like the item or it is defective, we will either replace it at no cost to you, or you can send it back to us for a full refund.

Apparel: These have a full 30-day refund guarantee. If an item is defective, we will replace it at no cost to you. You CANNOT return shirts unless they are defective.

Free Promotional Items: Due to the nature of these free promotional items, there is no refund applicable because you are not paying for the item. You pay for shipping, but that cost is not refundable because it goes towards actually shipping the item.

For all applicable returns, please send to the following address to

22 Dudgeon street

Albion Park N.S.W

Australia 2527

How do I exchange an apparel for a different size or style?

If any of your apparel doesn't fit or if it is the wrong style and you need to exchange for a different size and style, please follow these instructions. First, make sure that you have not worn or washed your item (besides trying on). Send your unworn and unwashed items to:

22 Dudgeon street

Albion Park N.S.W

Australia 2527

Make sure to include details on the correct size or style you need to be sent back to you.
You have 30 days to exchange your item.
Please Note: Customer pays return shipping on exchanges. If you have a question about your return, contact us at  sales@geargadget.biz.
If you received the wrong size, style or if it is defective?
we are truly sorry. Please email us at sales@geargadget.biz and tell us your order number and how we messed up. 

We will take care of you and cover all costs of getting you the right apparel gear. We will send you a new one and pay for your shipping to send that one back to us. We are human and we do make mistakes.  We will make sure to correct the issue ASAP!

Where do your items come from?

Gear gadget is all about bringing you unique items and the cheap as the prize that you won't find anywhere else. So we source items from all over the world. Because while some of our items do come from the US, there are many items that are simply not available stateside. To keep a diverse group of products you will love, we go far and wide to find the best manufacturers designing the coolest stuff and handmade.